Often I find myself wondering what the hell is wrong with this country. Why our country is not developing like others? Most of the time I find myself blaming Government, blaming the politicians and blaming continues…. But in actual we citizens are the equal shareholders of the blame.
Recently I went to a regular Rooftop cafe in Boudha and I was hoping for a good time. I forgot good time has various catalyst that should act on its place. It was good place and view of Boudha was marvelous. As we ordered a couple came sat behind us in a big sized table. The waiter requested them to sit over next table which was small and suitable for them commenting if a foreigner comes they will occupy place for longer time with less food orders so it would be good if they cover it (may be he was thinking if a foreigner sits at a bigger one foreigner won't occupy it for long or maybe I'm was wrong) anyway, more than 45min we were literally asking every waiter if our food was ready or not. And finally food came. MO:MO(a popular dish around Nepal, which is basically a like a dumpling but has meat inside) was not properly cooked. Meat was a raw. After finishing meals I complained to waiter about it. He was not friendly and started arguing why was i wrong.
And after a day I gave an honest review on their Facebook page saying food was raw and service giver aka waiter was bad. Overall i didn't like the place.
A notification it came. I was hoping for an honest and positive response. It was rather aggressive saying don't visit if you don't like the place. I stayed calm and ignored the comment. Then another comment was passed saying Thank you for the comment. Then the earlier comment was edited to polite words. I was like what the f**k were they doing?? Believe me there are a lot of places with bad customer services than good.
Like I said earlier I'm not here to brag how f**ked up was that place or the crap I ate. I'm here to questions our morals as a Nepali Citizen. Wherever we go we rarely find a place with a good customer support here in Nepal. Why is it so hard to give a quality service in any sort of place whether its Cafe or Restaurant or Hotel or a Corporate Business. Maybe its hard because you can at least try or Maybe its is hard because we all are full of greed. We want to get rich, we all want to have a fancy phone with pretty cameras, a bike or car to ride or a house live but don't care the price everyone else is paying.
From a small job holder to a top ranking officer we all are driven by greed. We don't care about a better future for our country or countrymen, what can your behavioral change impact in people and society of tomorrow. Having that said just imagine changing a behavior towards customer can do to your business and indirectly how can it impact in a huge amount in society and give a positive change for better tomorrow. But hey its just a beginning and its just a place I pointed we have fault in.
Finally, We should not be soooooo.. blinded by the greed that we forget who we are. "Aathithii Deva Bhawa" is one of our morals we should always keep that in mind.